Responsibility and rules of conduct
Any form of treatment is at your own risk. We recommend that the indicative times from skin type scanning are followed. The indicative time provided by the system is no guarantee that sunburn can’t occur. It is up to each user to use common sense when choosing a treatment. Rules and guidelines given by CLUBTAN Sun & Wellness must be followed including instructions and reprimands given by the staff.
You must at all times behave in a way so others will not be unnecessarily bothered by you. You should always clean the solarium and cabin that you have used. Any violation of regulations will lead to immediate dismissal and cancellation of membership. CLUBTAN Sun & Wellness bears no responsibility for injuries as a result of accidents or other member’s actions. In addition, normal English law applies.
Use storage and disclosure of personal data
Users and guests bring any valuables at thier own risk. CLUBTAN Sun & Wellness bears no responsibility for losses in the event of lost property, theft and / or damage to users and guest property or valuables.
A user account is ONLY valid in the local studio where it is created, and not in other CLUBTAN studios. When creating a user account, the treatment price is paid using either cash or by credit / debit card. Excess funds are kept in the user account for future bookings/treatments.
Users need to login on each visit. This is done by carrying out a scan of the user’s biometric finger topology. If a user, for various reasons cannot login using the fingerprint, then logging in can be done with the username and password, which is sent via SMS. Logging in with a personal code does not provide access to Low Cost subscriptions.
Low cost subscription
The subscription is valid only in the studio where it is created. Free sun means that you can book a treatment for a maximum of €10 with an interval of at least 48 hours. The subscription is personal and should not be used by anyone other than the member herself / himself. The subscription continues until terminated in accordance to the terms. It is not possible to have a partial or total refund of a prepaid subscription. The subscription can be terminated after 1, 3 or 6 months (depending on the subscription plan chosen). It will not be terminated automatically. When creating a low cost subscription, initial payment is done by credit / debit card for the period from the creation date to the first payment made via SEPA Direct Debit. Subsequently, the monthly payment is automatically deducted via SEPA Direct Debit from the subscriber’s bank account at the beginning of each calendar month.
For the payment of low cost subscription will be conducted as follows:
Payment for the rest of the month
Then € 30,00 / 27.50 / 25.00 – per. month (depending on the subscription chosen)
If lotion is added to the subscription, the payment is €3 extra per month.
The subscription can be cancelled at any time with a notice in the current month + 30 days, however, with effect from the expiry of the agreed minimum BINDING period. The termination must be done at the booking machine in the studio. The cancellation of the subscription is done by activating the button “Stop low cost subscription” under user information. When termination is in force all user data on the bank account and social security number is erased from the system.
Responsibility and liability
The agreement is BINDING for the minimum period chosen. It is always the subscriber’s responsibility to ensure that their user profile is associated with a valid SEOA Direct Debit agreement. If it is not possible to withdraw funds via SEPA Direct Debit then the subscription is inactive until payment is made. The subscription will be paid up until it is correctly terminated. If there is invalid payment information, the system will automatically ask for updated information immediately after login.
CLUBTAN Sun & Wellness reserves the right to change the price with 30 days notice. There cannot be price changes in the minimum period. Price changes will be notified by E-mail or SMS.
Proof of payment shown in the balance overview below User Information.