Responsibility and rules of conduct
Any form of treatment is at your own risk. We recommend that the indicative times from skin type scanning are followed. The indicative time provided by the system is no guarantee that sunburn can’t occur. It is up to each user to use common sense when choosing a treatment. Rules and guidelines given by CLUBTAN must be followed including instructions and recommendations given by the staff.

You must at all times behave in a way so others will not be unnecessarily bothered by you. You should always clean the tanning bed and keep keep the cabin clean and tidy after your session. Any violation of regulations will lead to immediate dismissal and cancellation of membership. CLUBTAN bears no responsibility for injuries as a result of accidents or other member’s actions. In addition, normal English law applies.

Use, storage and disclosure of personal data
The information provided is used to create a user account/subscription and kept strictly confidential. The user agrees that the information provided may be used in connection with commercial marketing campaigns for CLUBTAN. The information is not directed to a 3rd party. You are entitled to know what personal information we store about you. If the information stored about you is incorrect, you have the right to have this changed. Inquiry about this can be done at post@clubtan.dk. Read the full cookie and privacy policy here: Cookie- & Privacy Policy.

Valuables
Users and guests bring any valuables at their own risk. CLUBTAN bears no responsibility for losses in the event of lost property, theft and/or damage to users and guest property or valuables.

User Account
A user account is ONLY valid in the local shop where it is created, and not in other CLUBTAN shops. When creating a user account, the treatment price is paid using either cash or by credit/debit card. Excess funds are kept in the user account for future bookings/treatments.

User Registration
Users need to log in upon each visit. This is done by carrying out a scan of the user’s fingerprint. If a user, for various reasons cannot log in using the fingerprint, then logging in can be done with the username and password, which is sent via SMS. Logging in with a personal code does not provide access to ‘Unlimited Tanning’ subscription.

‘Unlimited Tanning’ subscription
The subscription is valid only in the shop where it is created. Free tanning means that you can book a treatment for a maximum of €14 with an interval of at least 48 hours. The subscription is personal and should not be used by anyone other than the member herself / himself. The subscription continues until terminated in accordance to the terms. It is not possible to have a partial or total refund of a prepaid subscription. The subscription continues until cancelled in accordance to the terms. It is not possible to have a partial or total refund of a prepaid subscription. It will not be terminated automatically. When creating an ‘Unlimited Tanning’ subscription, initial payment is made via SEPA Direct Debit. Subsequently, the monthly payment is automatically deducted via SEPA Direct Debit from the subscriber’s bank account at the beginning of each calendar month.

The payment of ‘Unlimited Tanning’ subscription will be conducted as follows:

  • Payment for the rest of the month
  • Then € 24.00 – per. month
  • If lotion is added to the subscription, the payment is €3 extra per month.

Termination
The subscription can be cancelled at any time with a notice in the current month + 30 days. The termination must be done at the booking machine in the shop. The cancellation of the subscription is done by activating the button ‘Stop Unlimited Tanning subscription’ under user information. When termination is in force all user data on the bank account and social security number is erased from the system.

Responsibility and liability
It is always the subscriber’s responsibility to ensure that their user account is associated with a valid bank account and credit/debit card. If it is not possible to withdraw funds either via direct debit or credit/debit card then the subscription is inactive until payment is made. Information about inactivity is sent by SMS. The subscription will be paid up until it is correctly terminated. If there is invalid card or account information, the system will automatically ask for updated bank account or credit/debit card immediately after log in.

Price changes
CLUBTAN reserves the right to change the price with 30 days notice. Customers are notified about price changes via E-mail or SMS.

Receipt
Proof of payment shown in the balance overview below User Information.